Clicarity Candles
🕯️ Industry · Candle & Home Fragrance

When a customer says the scent is weak, what can you check?

What actually went into each batch. What last season really sold, week by week. Which hand operation is producing your rejections.

One maker had twenty-three scent complaints in a quarter with nothing to check them against. The recipe was on the wall. What actually went in was not recorded.
One maker planned a peak season from memory. Output fell thirty-one percent below plan in week three, and nobody could say why afterwards.
Candle and fragrance brands — batch and order tracking live
As featured in PrintWeek India, April 2026 ↗

Three makers. Each one had a recipe and no record of the pour.

01 Wax, fragrance and the batch that smelled different

Fragrance load, wax blend and pour temperature decide whether a candle throws scent properly.

The recipe is fixed. What actually went in is rarely recorded per batch, so a customer complaint about scent throw has nothing to be checked against.

Complaints by cause, one quarter
Scent throw23 complaints
Tunnelling / burn12 complaints
Surface finish8 complaints
Breakage6 complaints

Wax lot, fragrance lot, load percentage and pour temperature attach to the batch.

23 complaints → 7per quarter
Show me howFifteen minutes. We look at one batch.
02 The season that arrives every year

Most of the year is steady. Then Diwali and Christmas arrive and volumes multiply for eight weeks.

Planning is done from last year's totals in somebody's memory. Nobody has last year by week, by SKU, so the same shortages and the same overstocks repeat.

Last season, planned against actual
Planned correctly9 SKUs
Short, lost sales17 SKUs
Overstocked, carried over11 SKUs

Production and despatch are recorded by SKU and week, so next season is planned from data rather than recollection.

17 shortages → 5next season
Find out howBring last season. Fifteen minutes.
03 Hand work, and who did it

Pouring, trimming, labelling and packing are hand operations. Quality varies with the person and the day.

Rejections are counted at final check. They are not recorded against the operation or the person, so the same finish problem recurs without anybody being able to correct it kindly and specifically.

Rejections by operation
Pouring5.8%
Trimming2.1%
Labelling1.4%
Packing1.0%

Output and rejects are recorded per operation and per person on the same screen already in use.

5.8% → 2.2%at pouring
Find out howBring one month. Fifteen minutes.

A recipe is what should have happened. A batch record is what did.

Every batch. Every pour. Every order tracked.

This is how a print job moves through your business. Clicarity gives you live visibility at every phase — and flags delays before they become client calls.

01
Planning & Procurement
4 stages
Production Order
Production run planned — SKU, fragrance, colour, vessel, quantity, and dispatch date.
✓ Clicarity: Batch ID created, BOM assigned, materials planned
Wax Procurement
Soy, paraffin, or beeswax ordered or pulled from inventory.
⚠ ⚠ Common delay: wax lot variation — new lot behaves differently, first pour fails
Fragrance Oil Procurement
Fragrance oils procured from approved supplier with lot number.
✓ Clicarity: Fragrance lot number recorded — traceability to finished candle
Vessel & Wick Procurement
Glass vessels, tins, or ceramic jars; wicks and wick holders procured.
⚠ ⚠ Common delay: vessel out of stock — production ready but cannot pour
02
Production
5 stages
Wax Melting
Wax melted to required temperature in melting tank.
✓ Clicarity: Wax quantity logged — batch yield calculation begins
Fragrance & Colour Addition
Fragrance oil and colour added at correct temperature per formula.
✓ Clicarity: Fragrance lot and quantity logged — FIFO fragrance use enforced
Wick Preparation
Wicks centred and secured in vessels before pouring.
⚠ ⚠ Common delay: wick not centred — discovered after pouring, batch reworked
Pouring
Wax poured into prepared vessels at correct temperature.
✓ Clicarity: Pour quantity per vessel tracked — shortfall or overfill flagged
Curing
Poured candles cured for required time before quality check.
✓ Clicarity: Curing timer started automatically — candles cannot move before cure complete
03
Quality & Finishing
4 stages
Quality Inspection
Candles inspected for sinkholes, tunnelling, correct fragrance load, and appearance.
⚠ ⚠ Common delay: high rejection rate from wax sinkholes — entire batch reworked
Second Pour / Top-Up
Sinkholes filled with second pour where required.
✓ Clicarity: Top-up batch tracked separately — additional wax and cure time logged
Wick Trimming
Wicks trimmed to correct height for the vessel type.
Labelling & Branding
Labels applied — product name, fragrance, burn time, safety warning.
⚠ ⚠ Common delay: label stock-out or wrong label version — batch held
04
Order Fulfilment & Dispatch
3 stages
Order Picking
Customer orders picked from finished goods — quantity and batch verified.
✓ Clicarity: Order linked to specific batch — fragrance lot traceability maintained
Packing
Candles packed with tissue, box, and inserts as per brand standard.
✓ Clicarity: Packed quantity vs order confirmed — shortfall flagged before dispatch
Dispatch
Orders dispatched via courier with AWB number logged.
✓ Clicarity: Dispatch timestamp, AWB, and batch number logged. Order closed.
""We were dispatching orders from the wrong batch — newer fragrance lots mixed with older ones. Clients were getting inconsistent scent throw. Now every order is tracked to the exact batch it was fulfilled from. Complaints dropped to zero.""
FO
Founder
Luxury Candle Brand — Mumbai
As featured in PrintWeek India, April 2026 — Vol 18, Issue 12 ↗ Also in Print Bulletin, May 2026 — Pages 20–21 ↗

What improves in candle businesses using Clicarity

Zero
Batch mix-ups in order fulfilment
↑ 38%
On-time dispatch improvement
↓ 65%
Time spent on order status updates
5 days
To go live — full setup included

Questions from candles businesses

How does Clicarity work for a printing business specifically?
Clicarity is configured around your specific print workflow — pre-press, printing, finishing, dispatch — in your terminology. Every job gets a unique ID and moves through your defined stages. You see live status, timestamps, and alerts when a job sits too long at every stage. The Clicarity team builds everything for you. You go live in 5 days.
Does it work for both offset and digital printing?
Yes. Clicarity works for any print process — offset, digital, wide format, screen printing, or a combination. The stages are configured around your actual workflow. If offset jobs go through plate making and digital jobs skip that stage, both can be tracked correctly under the same system.
Can it track material wastage at each stage?
Yes — with the Multi Licence. At every stage, your team logs quantity in and quantity out. Clicarity calculates the loss automatically. You see wastage by stage, by job, live — not at month-end when nothing can be done about it.
Will my press operators actually use it?
Yes. The update screen has two fields — Job ID and status. Under a minute. No training needed. GP Offset's entire team was using it from day one, including floor workers who had never used a software system before.

See every batch. Every order. Before the customer asks.

Book a free demo. We'll map your candle production workflow live on the call.

No commitment Live in 5 days Annual licence Full setup included