Sharma Precision in Gurgaon supplied auto components to a Tier-1 vendor who supplied to an OEM. The delivery windows were tight — sometimes 24 hours. The manager managed production through a combination of daily meetings, a whiteboard schedule, and a lot of phone calls to the floor.
What actually causes this — and what fixes it
"tier 2 delays — the signal that a system is missing."
Auto component manufacturing has almost no tolerance for delay. A single late delivery cascades through the supply chain — the Tier-1 vendor misses their assembly slot, the OEM's production line slows. The consequences are financial penalties, damaged relationships, and sometimes lost contracts.
Once Sharma Precision could see every job's stage in real time, bottlenecks were caught hours before they became delivery misses. The manager could intervene before the problem reached the client. Delivery performance improved to 97% on-time, and the factory won a larger contract as a result.