From the moment an order comes in to the moment it leaves your gate. Who packed it, what went in the box, which courier took it, and the tracking number — all on one screen.
Delivering late is one failure. Delivering short is another. OTIF counts both — and most businesses cannot measure it because nobody records what went short.
Ranges are typical of Indian mid-market operations. Your starting point is whatever you measure it to be.
Everything about an order is known by somebody. The trouble is that it is a different somebody each time, and none of it is written where you can see it.
And when an order is genuinely stuck, it goes on Hold with a reason and a follow-up date — so a blocked order is visible instead of quietly sitting in the pending pile.
One screen. Your morning question is answered before you ask it.
Illustration of a live Clicarity order board. Yours is set up with your stages, your fields and your team's names.
Not at the end of the day, not from memory. When the packer marks an order packed, the screen asks him how many boxes and whether anything was short — while the box is still in front of him.
You decide what gets asked at each step. Boxes, weight, courier, tracking number, freight charge, who received it — whatever you need to answer questions later.
And because it is captured properly, you can find an order by tracking number, count how many parcels each courier took last month, or check freight at month end — none of which is possible when it lives in a chat.
Each works completely on its own. Run them together and the numbers stop being separate — a material shortage becomes a late job, a late job becomes a short shipment, and you can see that happening before your customer does.
Start with one. Add the others whenever you are ready — nothing has to be rebuilt, and nothing gets entered twice.
Every order process is different — how many stages, how many couriers, what gets captured where. We look at yours and quote once, for the year. No per-order charge, no per-user charge, no setup fee. See all pricing.
They can be, and for many businesses that is the simplest start. Orders can also be pulled in automatically from wherever they already arrive, so nobody retypes anything.
They open one screen, tap the order, and answer two or three questions. That is the whole job. It is built to be faster than writing in a register, not slower.
No. Keep your billing where it is. Clicarity tracks the movement — packed, dispatched, on hold, delivered — which is the part your billing software was never meant to answer.
Yes. A WhatsApp or email message with the tracking number can go out the moment an order is marked dispatched. You choose the wording and who receives it.
No problem. The courier is recorded on each order, so you can look up any parcel and also see how many went with each courier over a month.
Yes. Many businesses do not manufacture at all — they buy and ship. Orders works completely on its own.
Show us how an order moves through your business today, and we will set it up around that — not the other way around.