Agarwal Garments in Tirupur ran two shifts. The supervisor noticed that every Monday morning felt like starting fresh — the night shift's progress was a mystery until someone physically walked the floor and pieced it together from paper job cards and verbal briefings.
What actually causes this — and what fixes it
"shift blame — the phrase that signals a system is missing, not people."
The shift handover was supposed to take 15 minutes. It regularly took 45, and still left gaps. Jobs that were 'almost done' in the evening shift somehow weren't started in the morning shift. The reason was always the same: incomplete information transfer.
After implementing Clicarity, the shift handover became a 3-minute dashboard check. Every job, every stage, every operator's last update — visible instantly. The new shift picked up exactly where the last one left off. The 45-minute briefing became a 3-minute exception discussion.